Return Policy

RETURNS

Returns are only accepted on full priced merchandise purchased at graycebymollysims.com provided that the items have not been worn or used. All returned items must be postmarked within 10 days of the original delivery received date in order to be eligible for return and accompanied by a Returns Merchandise Authorization (RMA) number with original Grayce by Molly Sims tickets still attached.

All returns must include a copy of the invoice so that we have your complete order and contact information. All returns must be shipped back using the return documents provided in the original shipment and must clearly state the RMA number provided by merchant.

Sale merchandise is final sale, no returns or exchanges.

Graycebymollysims.com is not responsible for any shipments lost in transit.

Once the return has been received at graycebymollysism.com, the refund will be processed in the original form of payment within 7 business days. Please allow additional time for the bank to process and post the transaction.

PLEASE NOTE: Shipping and handling charges are non-refundable. Shipping fees will be deducted from the amount to be refunded once graycebymollysims.com receives the returned item(s).

PRICE ADJUSTMENTS:

Prices are subject to change. Graycebymollysims.com is unable to offer price adjustments.

SHIPPING:

All merchandise shipped from graycebymollysims.com will be shipped via FedEx with signature upon delivery required. All merchandise must be shipped to the cardholder's billing address. We cannot ship to P.O. boxes. At this time, graycebymollysims.com only ship within the United States.